Waiting for your pizza to arrive? Greenwich Philippines makes it easy to track your delivery rider so you know exactly when your order is on the way. Whether you're using the app or website, real-time updates keep you informed from kitchen to doorstep.
Track via the Greenwich App
- Open the Greenwich PH app on your mobile device.
- Log in to your account.
- Tap on “Orders” and select “Ongoing”.
- You’ll see your order status once it’s marked “Out for Delivery,” your rider is on the move.
Track via the Greenwich Website
- Visit order.greenwich.com.ph.
- Log in and go to your Order History.
- Click on the active order to view its status.
- Look for updates like “Preparing,” “Out for Delivery,” or “Delivered”.
Hotline Support
If you’re experiencing delays or need rider details:
- Call the Greenwich hotline at #5-55-55.
- Provide your order number and ask for a delivery update.
What Each Status Means
- Confirming your order: The store has received your request.
- Preparing your food: Your meal is being cooked and packed.
- Out for delivery: The rider has picked up your order and is en route.
- Delivered: Your food has arrived!
Pro Tips
- Enable push notifications in the app for real-time updates.
- Double-check your contact number and address to avoid delays.
- If your order is late, check the app or website first before calling.
Want faster updates and smoother ordering? Download the Greenwich app now on Google Play or to App Store track your rider, customize your meal, and enjoy app-only rewards!