Life gets busy and sometimes, you're not the one available to receive your food delivery. At Greenwich Philippines, we understand that flexibility matters. That’s why we allow someone else to receive your order on your behalf, whether it’s a family member, friend, officemate, or building receptionist.
As long as the person is at the correct delivery address and ready to accept the order, our rider will hand it over without issue. Just make sure they’re informed and available when the rider arrives.
Tips for a Smooth Handoff
- Notify the recipient: Let them know what’s arriving and when.
- Provide clear instructions: If your location is tricky to find, add notes in the app or website.
- Ensure payment is ready: If you chose Cash on Delivery, make sure the recipient has the exact amount.
- Stay reachable: Keep your phone nearby in case the rider needs to confirm anything.
For Pickup Orders
If someone else is picking up your order from a Greenwich store:
- Share the order reference number or name used for the order.
- Let the crew know that someone else is claiming it.
- Some branches may ask for a quick verification, so it’s best to inform your representative ahead of time.
Want more control over your orders? Download the Greenwich app on Google Play or App Store to track deliveries, customize meals, and manage pickup instructions with ease!