If you need to cancel your order, follow these steps:
Orders can only be canceled if they haven’t been prepared. Once the store starts preparing your order, cancellations are no longer possible.
Contact the store directly to request a cancellation:
- Open the Greenwich app or website.
- Go to the Store Locator to find the store’s contact number.
- Call the store and provide your order details for verification.
Refund Process
- If your order is eligible for a refund, it will be processed within a few business days. You can refer to our website terms and conditions here. -> Greenwich Terms and Conditions | Greenwich Pizza
- Refunds for credit card or e-wallet payments may take longer, depending on your bank or payment provider.
Tip: To avoid inconvenience, double-check your order before placing it to ensure all details are correct.
Get free delivery every Friday when you place your order using the Greenwich app on Google Play or App Store.